Terms of service

Terms of Service

Welcome to Caldwell Crafts & Crumbs, LLC! By using our website and purchasing our products, you agree to the following Terms of Service (TOS). These terms govern your use of our site, products, and services. Please read them carefully. If you have any questions, feel free to reach out to us at caldwellcraftscrumbs@gmail.com.

1. Acceptance of Terms

By accessing and using our website, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Use of Website

You agree to use our website for lawful purposes only and in a way that does not infringe upon the rights of others or restrict or inhibit anyone else’s use and enjoyment of the site. You must not use this website to transmit any unlawful, harmful, or offensive content.

3. Product Information and Availability

We strive to ensure that all product descriptions and pricing are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies. Product availability is subject to change without notice. If an item becomes out of stock or unavailable after your purchase, we will notify you and offer a full refund or an alternative product if you prefer.

4. Pricing and Payment

All prices listed on our website are in USD and are subject to change without notice. Taxes, if applicable, will be calculated at checkout based on your shipping address. We accept payment via all major credit cards and PayPal. You agree to provide accurate payment information and authorize us to charge your account for the amount of your purchase.

5. Order Acceptance and Cancellation

Once you place an order with us, we will send you an email confirmation. However, we reserve the right to refuse or cancel any order at our discretion. This may occur if there is an issue with payment processing, product availability, or suspected fraudulent activity. If your order is canceled, we will notify you and issue a full refund if necessary.

6. Shipping

We offer free economy shipping on all orders within the U.S., with standard delivery time of 5-7 business days. Expedited shipping options are available at checkout. Please refer to our Shipping Policy for more details.

7. Returns and Refunds

We want you to be happy with your purchase! If you're not completely satisfied, we offer a 14-day return period. Please review our detailed Return and Refund Policy for instructions on how to return items and receive a refund. A flat-rate return shipping fee of $4.99 will apply for returns.

Please note, final sale items are not eligible for return or exchange.

8. Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will happily assist you by providing a return label for the defective item and offer either a replacement or refund.

9. Privacy and Data Protection

We take your privacy seriously. Any personal information you provide to us will be handled in accordance with our Privacy Policy. By using our website, you agree to our collection and use of your personal data as outlined in the Privacy Policy.

10. Intellectual Property

All content on our website, including text, images, logos, product designs, and artwork, is the property of Caldwell Crafts & Crumbs, LLC and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from our website without written permission from us.

11. Limitation of Liability

To the fullest extent permitted by law, Caldwell Crafts & Crumbs, LLC is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products. This includes any damages arising from shipping delays, product defects, or customer dissatisfaction.

12. Dispute Resolution

Any disputes arising from your use of our website or products will be governed by the laws of Texas, United States, and you agree to resolve any disputes through mediation rather than in court, unless otherwise required by law.

13. Modifications to Terms

We reserve the right to update or change these Terms of Service at any time. If we make significant changes, we will notify you by posting an updated version of the TOS on our website. Your continued use of our website after such changes constitutes your acceptance of the revised terms.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please feel free to contact us at caldwellcraftscrumbs@gmail.com. We’re here to help!